Support
FREQUENTLY ASKED QUESTIONS
Everything parents usually ask before booking a first camp.
Does my child need basketball experience?
No. Several camps and weekly programmes are designed specifically for beginners.
How are players grouped?
Players are grouped by age, experience and, where appropriate, coach assessment.
What should players bring?
Training clothing, indoor basketball shoes, water and any required lunch or medication.
Are coaches background checked?
All staff working with young people follow the academy's safeguarding and recruitment procedures.
Can I change a camp booking?
Bookings can be managed through the Parent Portal, subject to the stated cancellation policy.
Are sibling discounts available?
Selected camps and memberships include sibling discounts.
What happens if a camp is full?
Families may join the waitlist and receive an automatic notification if a space becomes available.
Do you offer payment plans?
Selected camps and memberships may be paid through instalments.